Refund and Returns Policy
At RVLWear, every item is made on demand once you place an order. This allows us to reduce waste and create each product specifically for you.
Because of this, our return and refund policy is slightly different from traditional retail.
Returns
We do not accept returns or exchanges for:
- Incorrect size selection
- Change of mind
- Buyer’s remorse
All products are made to order, so we encourage you to carefully review sizing charts and product details before purchasing.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, we will make it right.
Please contact us within 14 days of receiving your order with:
- Your order number
- A description of the issue
- Clear photos showing the problem
Once reviewed, we will offer a replacement or refund at no additional cost.
Lost Packages
If your order is lost in transit, please contact us. We will investigate the issue and provide a solution, which may include a replacement or refund.
Refunds
Refunds are only issued in the following cases:
- You received a damaged or defective item
- You received the wrong product
- Your order was lost and cannot be delivered
Approved refunds will be processed to your original payment method.
Processing Time
Once your refund is approved, please allow 5–10 business days for it to appear in your account, depending on your payment provider.
Contact
For any issues with your order, contact us at:
We stand behind the quality of our products and want you to have a great experience with RVLWear. If something isn’t right, we’ll do our best to fix it.
RVLWear — Wear What You Stand For.